HP Security Password Manager Contacts Tab Memory Leak Crash

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Our development team was able to isolate the problem that some new PCs are having on the Contacts tab. Surprisingly, it was not TrialWorks or Access that was causing the issue, but HP add-on security software that came preinstalled on your PCs. It can be removed if it's not needed, but if you want to keep it, then disabling a particular option will allow TrialWorks to work normally.


Issue: When clicking on Contacts tab the RAM usage spikes until all ram is exhausted on the system. This is followed by a SS_Control crash due to lack of ram and a crash in TrialWorks


Solution: Disable Option "Prompt to add logons for logon screens in HP Security Manager, Password Manager, Settings, then click Apply.