PDFMaker.dot

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Most common reason is when PDFCreator.DOT is missing from the Word Startup folder. You can check by opening up Word and seeing if there are Adobe items on the toolbar. If not, then the PDFCreator is not loading. Search for it on the hard drive (PDFCreator.DOT) of that computer, then open Word > Options > File Locations > Startup --- and paste it in that directory.