SQL Server does not exist or access denied

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Users may receive the following error upon starting TrialWorks:

Connection Failed: SQL Server does not exist or access denied

This error is not specific enough to tell us whether the problem lies with the server being unavailable, or if it is available but rejecting the logon attempt from the client. The error can occur whether the ODBC settings are configured for TCP/IP or Named Pipes, as illustrated below.

sqllogon1.jpg

sqllogon2.jpg